“If underwriting is the industry’s engine room,
claims is its front office.”
Maroun Mourad is a customer-centric and results-driven P&L leader with a successful 22-year track record in profitably building and growing data analytics, insurance, reinsurance, and SaaS businesses in the U.S. and globally across Property & Casualty and Life & Health.
Mourad currently leads Verisk’s businesses and P&Ls across life insurance globally, commercial lines underwriting in the United States, and commercial & personal lines underwriting internationally.
He began his insurance career in 1998 as an underwriter for Gen Re in San Francisco before transferring to Paris and later receiving a promotion to the London office. Mourad was then recruited by AIG Europe to serve as Vice President, Profit Center Manager Corporate, and COO for its Financial Lines business. In 2008, Arch Re lured Mourad to Dubai as COO of its $200 million paid-up capital start-up subsidiary, Gulf Re. He also served as Director at Chedid Capital Holding and was most recently CEO of Zurich Insurance Group in the Middle East, integrating an acquisition and growing its Corporate book.
Mourad was born in Byblos, Lebanon, and immigrated to the United States in his mid-teens. He is tri-lingual and holds Bachelor of Arts (political science) and Juris Doctor (law) degrees from the University of California, Berkeley. The Insurance Management Playbook is his first book, based on his extensive work and life experiences. He currently lives in New York City.
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Maroun in the press
A half glass full kind of guy: Maroun Mourad, CEO, Zurich Middle East General Insurance
"Double digit growth entirely possible,”
Zurich Middle East, General Insurance, CEO Maroun Mourad tells Policy’s Bhaskar Raj ... read article
Inefficient GCC Market could see more M&A
For a company like Zurich, with its global network, technical capabilities and financial strength,
we think we can exceed the general growth projection in this region ... read article
Zurich insures the parts other firms do not reach
Zurich's nascent general insurance business tripled premiums in the region during the first six months of this year to US$119 million (Dh437m) compared with the year-earlier period ... read article
Q&A Maround Mourad
Lebanon is an important market in its own right. If you look at the Gulf and Levant territory, Lebanon is effectively the third largest market after the United Arab Emirates and Saudi Arabia. ... read article
Zurich-Konzern breitet sich im Nahen Osten aus
Die Zurich-Tochter Lebanese Insurance Company hat ein exklusives Abkommen mit der Kuwait Lawyers Association abgeschlossen ... read article
Insurance firms expect 20% growth in UAE
"The UAE insurance market is likely to grow 20 per cent annually over the next four years," said Maroun Mourad, CEO of Zurich's General Insurance operations in the Middle East ... read article
Half of expats 'unprepared' for move to UAE
Nearly half of expats who move to the UAE encounter problems because they do not have sufficient practical information about their new home, research has found ... read article
Zurich enters three-year partnership agreement to sponsor Christie’s Middle East Auctions
Zurich, one of the world’s leading insurance groups, today announced that it will sponsor Christie’s sales in Dubai to support collectors of art in the Middle East ... read article
Understanding and Improving Customer Lifetime Value through Insurance Analytics
Insurance walks a delicate balance between assuming new risk and developing new policies, but this high wire act become less of a concern when companies are able to grow sales from current customers. Whether times are lean or markets are expanding, savings are almost always present when pursuing the existing possibility.
To further the upsell and cross-sell opportunities, insurers large and small are turning to analytics to understand the behaviors, preferences, and mentality of their customers. Assigning a risk to these and evolving that risk with a profile allow insurers to best understand customers and their lifetime value . . . download whitepaper
Policy Magazine: 2014 Insurance & Reinsurance Market Predictions
The mid-September to mid-October period was a busy one for insurers and reinsurers. Budgeting, capacity, pricing, and terms and condition decisions are sandwiched between two tentpole meetings on the insurance calendar. First, the Rendez-vous de Septembre (Monte Carlo), where insurers, reinsurers and brokers met in September to exchange ideas; and second, Baden-Baden, which is almost exclusively a reinsurers and brokers meeting taking place in mid October. ... download article
With predictions of the insurance market doubling in the next few years in the GCC, what potential does your firm see in this scenario?... download article
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